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Policies

Contact information.

Questions about any of this? Ask us.

CONTACT INFORMATION

Contact Houston Selects

Houston Selects is operated by:

Basicallygav LLC DBA Houston Selects

Customer Support

Email: houstonselects@gmail.com

Instagram: @houstonselects

Website: Houstonselects.com

Customer Service Hours

Monday through Friday
10:00 AM to 5:00 PM Central Time

Our team may occasionally respond outside normal customer service hours, but responses outside these hours are not guaranteed.

For time-sensitive order questions, customers may also contact @houstonselects through Instagram for a potentially faster response.

Mailing Address

Houston Selects
12320 Barker Cypress Rd STE 600
PMB 402
Cypress, Texas 77429
United States

Important Location Notice

This address is not a retail storefront.

Houston Selects currently operates its customer-facing business online.

Customers should not visit this address expecting:

  • Retail shopping

  • In-person customer service

  • Local order pickup

  • Walk-in returns

Returns must receive authorization from Houston Selects before being mailed to us.

Do not send an unauthorized return to this address.

For information regarding returns, please review our Return & Refund Policy or contact us before mailing merchandise.

General Inquiries

For questions about:

  • Orders

  • Products

  • Sourcing

  • Custom jewelry

  • Returns

  • Shipping

  • Authentication

  • Website issues

  • Privacy requests

  • General support

Please contact:

houstonselects@gmail.com

or message:

@houstonselects on Instagram.